City Partners with HomeServe USA to Offer Optional Service Plan for its Water & Sewer Customers


The city of North Myrtle Beach is providing a new optional service program to its water and sewer customers through a partnership with HomeServe USA. 



The city has found that many of its customers become frustrated when they discover a leaking water service line on their side of the property line and then learn that it is their responsibility as the homeowner to fix this this piping.  These repairs can be costly, and the unexpected expense of repairing a service line can be a blow to a homeowner’s budget.  One way to address this need is to offer an optional service program that would protect homeowners from the cost and inconvenience of repairs.



The city has selected HomeServe as a provider of residential service line protection due to their track record of providing quality service to homeowners around the country and here in South Carolina, where HomeServe has also been approved to provide their services by the Charleston Water System, the City of Columbia, the Beaufort-Jasper Water and Sewer Authority, and Darlington County Water & Sewer Authority, among others.



Homeowners who purchase one of the optional HomeServe service plans will receive financial protection against repair costs and facilitated repairs using local area licensed and approved contractors.



Examples of services offered by HomeServe include:  



External Water Service Line Coverage



As a home ages, so does the exterior water service line that brings fresh water to the house. If this line fails, repair or replacement can be expensive and most basic homeowners insurance doesn't cover repairs to the line on your property. There's no way to prevent a water service line emergency, but homeowners can be prepared with affordable Exterior Water Service Line Coverage.

The city and HomeServe have worked together to create this program and associated educational materials to ensure the program meets the needs of North Myrtle Beach homeowners. 



Interior Plumbing & Drainage System Coverage



There is a complex plumbing system inside a home. Drains can get blocked or clogged by sediment or grease, toilets can overflow and water pipes can leak. When an unexpected plumbing repair is needed, homeowners need qualified help before water damage occurs. Keep your pipes drained and not your bank account with affordable Interior Plumbing and Drainage System Coverage



Exterior Sewer/Septic Line Coverage



The buried sewer/septic line on one’s property that carries waste away from the home can age, crack or leak due to simple wear and tear, tree roots or shifting ground. This line can also get blocked and cause waste water to backup into a home. Get protection from time-consuming and expensive repair costs with Exterior Sewer/Septic Line Coverage and keep what's underground covered.



The cost of the service program is borne entirely by HomeServe, and the city will not incur any expense related to this program.



Shortly, North Myrtle Beach homeowners will receive information in the mail about this new program.



More information about the program is also available on a website established by HomeServe: www.NMBRepairPlans.com    

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